Showing 1–12 of 39 resultsSorted by latest Sort by popularity Sort by average rating Sort by latest Sort by price: low to high Sort by price: high to low Add to basket Are You Connected? Recruiting, developing and retaining the skills for customer service excellence £500.00 Add to basket Upfront and Personal: Leveraging data to deliver a genuinely personalised omnichannel customer experience £500.00 Add to basket Customer of the Future 2025 £500.00 Add to basket Making it Count: customer satisfaction in the charity sector (2019) £500.00 Add to basket Experiences, Emotions and Ethics: Refreshing the customer priorities that underpin the UKCSI £500.00 Add to basket Productivity UK: Generating sustainable value from service £500.00 Add to basket The Heart of Artificial Intelligence: Enabling the future of customer experience £500.00 Add to basket The Customer Service Dividend: How organisations have achieved ROI and greater productivity £500.00 Add to basket The Customer Knows: How employee engagement leads to greater customer satisfaction and loyalty £500.00 Add to basket EUCSI: A European Customer Satisfaction Index – eight countries compared £500.00 Add to basket Leading by example: How values-based leaders will shape the future of customer service £500.00 Add to basket Service goes social: From customer service to social intelligence £250.00 1 2 3 4
