BT Enterprise is a longstanding member of The Institute – since 1998. The business has been participating in NCSW for a number of years. But for NCSW 2019, they decided to really up their activity and also take advantage of their new internal social media platform Workplace to maximise engagement.
The Institute of Customer Service has running National Customer Service Week (NCSW) for many years now. For countless organisations across the UK, it has become a great focal point to celebrate excellent service and give recognition to their hardworking teams.
