Showing 13–24 of 39 resultsSorted by latest Sort by popularity Sort by average rating Sort by latest Sort by price: low to high Sort by price: high to low Add to basket Beyond Measurement: Customer Service and Business Performance £500.00 Add to basket Are you being engaged? Employee engagement and its influence on customer satisfaction and buying behaviour (2014) £250.00 Add to basket Structures for Success: How models of business ownership influence customer service £500.00 Add to basket The Power of Service: How Utilities can improve customer focus and business performance £500.00 Add to basket Citizens and Customers: Further Building the Case for Customer Service in the Public Sector £500.00 Add to basket Executive Summary: A question of trust: the business impact of customer service in the finance sector (2013) £150.00 Add to basket Full report: A question of trust: the business impact of customer service in the finance sector (2013) £0.00 Add to basket Are you being engaged? Employee engagement and its influence on customer satisfaction and buying behaviour (2013) £150.00 Add to basket Executive Summary: The future of customer service: a blueprint for 2020 £100.00 Add to basket Full report: The future of customer service: a blueprint for 2020 £500.00 Add to basket Handle with care: an analysis and toolkit to improve complaint handling (July 2012) £500.00 Add to basket Full Report – Return on investment in customer service: the bottom line report (2011) £500.00 1 2 3 4
