Showing 25–36 of 39 resultsSorted by latest Sort by popularity Sort by average rating Sort by latest Sort by price: low to high Sort by price: high to low Add to basket Executive Summary – Return on investment in customer service: the bottom line report (2011) £100.00 Add to basket Agility in Services – Capabilities for Difficult Times (2009) £200.00 Add to basket “It’s a culture thing” The challenge of change – customer service in local government (2009) £200.00 Add to basket World-class customer service: The what, the why, the how (2008) £125.00 Add to basket Making it Count: customer satisfaction in the charity sector (2017) £500.00 Add to basket ICS/TMI National Complaints Culture Survey 2006 £195.00 Add to basket Excellence in Managing the Business-to-Business Customer Relationship (2006) £125.00 Add to basket Service Technologies: Developing strategies (2006) £125.00 Add to basket Customer priorities: what customers really want (2006) £195.00 Add to basket Rewarding Customer Service: Using reward and recognition to deliver your customer service strategy (2005) £0.00 Add to basket Delivering Service Excellence: The view from the front-line (2003) £100.00 Add to basket Service Excellence = Reputation = Profit (2001) £0.00 1 2 3 4
