Peter Sinden
Strategy and Transformation Director, at LV= GI,
Peter is General Insurance Executive Strategy Director at LV= GI
Phil McGilvray
Managing Director Debt Services at TDX Group
Phil McGilvray is the Managing Director Debt Services at TDX Group
Sian Jones
CEO at Xoserve
A strategy, transformation, technology and digital commerce executive, with a proven track record in large global B2C and B2B companies, Sian is currently CEO at Xoserve.
Trafford Wilson
Executive Director of Customer Services at The Guinness Partnership
Trafford Wilson - Executive Director of Customer Services, The Guinness Partnership
Angela MacDonald
Deputy Chief Executive and Second Permanent Secretary for HM Revenue & Customs
Director General of Customer Services at HMRC
Jonathan Preece
Core Business Services Leader at GSK
Jonathan is Core Business Services Leader at GSK
Ben Fletcher
Chief Financial Officer at The Very Group
Group Chief Financial Officer at The Very Group
Julia Bloomer DL
Head of Learning & Development & HR at AESSEAL plc
Head of Learning & Development at AESSEAL plc
Des Benjamin
President of The Institute of Customer Service
President of the Institute of Customer Service
Francesca Rea
Director of Customer Service & Service Delivery at NewDay
Director of Customer Service & Service Delivery at NewDay