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Peter Sinden

Strategy and Transformation Director, at LV= GI,

Peter is General Insurance Executive Strategy Director at LV= GI

Phil McGilvray

Managing Director Debt Services at TDX Group

Phil McGilvray is the Managing Director Debt Services at TDX Group

Sian Jones

CEO at Xoserve

A strategy, transformation, technology and digital commerce executive, with a proven track record in large global B2C and B2B companies, Sian is currently CEO at Xoserve.

Trafford Wilson

Executive Director of Customer Services at The Guinness Partnership

Trafford Wilson - Executive Director of Customer Services, The Guinness Partnership

David Roberts

Managing Director at Nu-Heat

Managing Director at Nu-Heat

Des Benjamin

President of The Institute of Customer Service

President of the Institute of Customer Service

Dr Peter Carter

Independant Healthcare Consultant

Independant Healthcare Consultant

Francesca Rea

Director of Customer Service & Service Delivery at NewDay

Director of Customer Service & Service Delivery at NewDay

Gerry McGarry

Sales and Marketing Director, BPI Recycled Products

Sales and Marketing Director at BPI Recycled Products

Graham Edwards

Chief Executive at Wales & West Utilities (WWU)

Chief Executive at Wales & West Utilities (WWU)

Jamie McDonald

Customer Experience Director VIVO Defence Services

Customer Experience Director at VIVO Defence Services

Jeremy Hyams

CEO at Claims Consortium Group

CEO at Claims Consortium Group

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