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Des Benjamin

President of The Institute of Customer Service

President of the Institute of Customer Service

Dr Peter Carter

Independant Healthcare Consultant

Independant Healthcare Consultant

Francesca Rea

Director of Customer Service & Service Delivery at NewDay

Director of Customer Service & Service Delivery at NewDay

Gerry McGarry

Sales and Marketing Director, BPI Recycled Products

Sales and Marketing Director at BPI Recycled Products

Graham Edwards

Chief Executive at Wales & West Utilities (WWU)

Chief Executive at Wales & West Utilities (WWU)

Jamie McDonald

Customer Experience Director VIVO Defence Services

Customer Experience Director at VIVO Defence Services

Jeremy Hyams

CEO at Claims Consortium Group

CEO at Claims Consortium Group

Jo Marshall

Executive Director at YPO

Executive Director at YPO

Jo Moran

Former Head of Transformation - Stores and Property at Marks & Spencer

Former Head of Transformation - Stores and Property at Marks & Spencer

Jo Upward

Managing Director at Platform Group

Managing Director at Platform Group

Joanne Casey

Managing Director at Mactaggart & Mickel Homes England

Managing Director at Mactaggart & Mickel Homes England

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