NatWest trials fingerprint debit cards
The new contactless card enables a spend of over £30
Transport sector hits rock bottom for customer satisfaction
The sector's UKCSI score of 71.8 is its lowest since July 2009
Saga in hot water over axed credit card
The over-50s insurance group is scrapping its popular platinum credit card on the eve of Brexit
Lloyds Bank to offer 100% mortgages to first time-buyers
Lend a Hand' deal caters towards cash-strapped millennials who are struggling to get on the property ladder
first direct takes top spot for UK customer satisfaction
Banking provider, first direct, tops the UK Customer Satisfaction Index (UKCSI), published today by The Institute of Customer Service, with a customer satisfaction score of 86.7 (out of 100).
Discount supermarkets report growth over festive period
The likes of Aldi and Lidl recorded significant sales increases in the 12 weeks preceding January
Millions would suffer in a cashless society
A report has highlighted the risks of a society where bank notes and coins are no longer used
Morrisons launches ‘Customers First’ initiative
Staff encouraged to adopt 'drop the box' policy